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Our Unique after sales Services

We offer unique & value-centric services as we continue going the extra mile, offering untraditional insurance services in Egypt.

24/7 support

We provide the best customer support to our valued clients through our live support mobile app and our social media channels.

Medications delivery

We receive medical prescription via our mobile app , contact the pharmacy, solve any obstacles, find your missing medications, and deliver them to your home or office.

Home Lab Visits

We help you set a reservation at the laboratory or even send a chemist to your doors to get the sample needed. Also, our team helps get your approval faster and easier without any hassle.

Reimbursement Support

We can receive your reimbursement documents via our mobile app or social media channels, review them and inform you if there are any missing documents, then we send the documents to the insurer and follow up for payment issuance.

Logistics

We offer a convenience delivery service through beyond couriers who deliver your packages like insurance papers or missing medications to you fast and safe wherever you are in Egypt.